FAQ’s

Can my deposit be refunded if our trip is canceled?
A deposit can be refunded if the cancellation is made 30 days before the scheduled program.

What do we do about lunch?
A lunch break is built into your Educational Adventure; it is part of the four-hour program. Your school has the option to either bring brown-bag lunches or order lunches catered through the dining hall.

If you bring brown-bag lunches, please keep them on the bus until lunchtime. Stratford has a number of picnic tables located near the Visitor Center that are available for your use. Unfortunately, we do not have an indoor eating facility available for our school programs at this time. In the case of inclement weather, please be prepared to eat on the bus.

If you are interested in having your lunches catered, please contact us for our Stratford Hall Dining Room menu options and pricing.

What time should we arrive on the day of our visit?
Stratford requests that you arrive 15-20 minutes before your program is scheduled to begin. Our front gate attendant will direct you to the Visitor Center, where you can use the restrooms and pay the final balance before beginning your program. Remember that you need a minimum of four hours for this program-including lunch-when planning your trip. Start times will be determined between the teacher and Director of Education & Interpretation.

Where do the buses park?
Once the students are all off the buses and assembled in groups in the Visitor Center, the bus drivers will be instructed where to park.

What should the bus drivers do while the students are on the Educational Adventure?
Because lunches should be kept on the bus until lunch time, the bus drivers will either need to remain on the buses or leave them unlocked so lunches can be accessed at the appropriate time. Otherwise, bus drivers are welcome to accompany one of the students’ groups. Also, Stratford’s Dining Room is open all days except Monday from 11:00-3:00. At their own expense, bus drivers can choose to relax and eat a hearty meal.

Is the Educational Adventure canceled if it rains?
No, although it is possible there could be some modifications to the program. Some of the activities and stations that take place outdoors may be moved to a suitable rain location. Regardless of the weather, walking is required between stations. Students and adults should be advised to dress appropriately for the weather and wear comfortable walking shoes.

How many chaperones should I bring?
The number of chaperones you bring is up to you. Stratford requests that you bring enough adults so that each group has at least one adult supervisor.

What should the chaperones do?
Chaperones must stay with their group at all times and address any necessary situations. Chaperones must pay attention to the program and allow the students to participate and answer questions. This program is for the students, not for the chaperones. Please keep this in mind when informing your chaperones of their duties on your field trip.

What is the role of the classroom teachers?
All classroom teachers participating in the field trip should become familiar with all trip guidelines (not just the head teacher). Teachers may be asked to be active participants in facilitating some hands-on activities under the direction of a staff interpreter. This will enhance student safety and the educational value of the field trip experience. Adults are, however, asked not to pre-empt student responses to interpreter questions.